tel. (818) 898-1200      117 Macneil Street, San Fernando, CA 91340
WHAT IS TITLE VI?
 

Title VI is a section of the Civil Rights Act of 1964 requiring that “No person in the United States shall on the grounds of race, color or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance.”

Any person who believes he/she or any specific class of persons has been subjected to discrimination prohibited by Title VI may, by himself/herself or by a representative, file a written complaint, no later than 180 days after the alleged act of discrimination, with the City of San Fernando Title VI Compliance Division, Los Angeles Metro (LACMTA), US Department of Transportation (USDOT), Federal Transit Authority (FTA), or any other agency providing funds for any City of San Fernando (City) program, project or service.

If you believe that you have received discriminatory treatment by the City on the basis of your race, color or national origin, you have the right to file a complaint with the City’s Title VI Compliance Division. The complaint must be filed no later than 180 calendar days following the alleged discrimination.

The preferred method is to file your complaint, in writing, using the City’s Title VI Complaint Form, and sending it to the:
 

Title VI Compliance Manager
City of San Fernando
Title VI Compliance Division
117 Macneil Street
San Fernando, CA 91340 

Verbal inquiries will be accepted by the Title VI Compliance Division; however, actual complaints must be documented and signed by the person alleging discrimination or authorized designee before the complaint is accepted and processed.

To make a verbal inquiry, call the Title VI Compliance Division at (818) 898-1200.

Should a complaint be filed with the City and an external public entity simultaneously, the external complaint shall supersede the City’s complaint and the City’s complaint procedures will be suspended pending the external entity’s investigation and findings.

Once a Title VI complaint has been accepted for investigation, the City of San Fernando Title VI Compliance Division or receiving agency will acknowledge receipt of the complaint. An investigation of allegation(s) will be conducted, and when completed, the complainant and alleged person/organization will be notified of the decision and disposition.

Upon receipt of a formal Title VI complaint, the Title VI Compliance Division will notify the complainant and begin the investigation (unless the complaint is filed with an external entity first or simultaneously). The City Title VI Compliance Division will assign, oversee, track and record a prompt investigation of the allegation(s) presented. The investigation will include, where appropriate, a review of the pertinent practices and policies of the City’s Title VI Compliance Program, the circumstances under which the possible noncompliance occurred, and other factors relevant to a determination as to whether the City has failed to comply with Title VI.

The investigation will address Title VI complaint allegations against any City individual, department or division. If the complaint is not based on Title VI of the Civil Rights Act of 1964, the Title VI office will refer the individual to the appropriate person or office for follow-up.

The investigation may include discussion(s) of the complaint with all named and affected parties. The complainant may be represented by an attorney or other representative of his/her own choosing and may bring witnesses and present testimony and evidence in the course of the investigation.

The City will make every effort to conduct and complete the investigation within 60 days of the receipt of the formal complaint. Based upon all the information received, an investigation report will be written by the assigned investigator and submitted to the Title VI Compliance Manager for disposition, recordkeeping and reporting.

After the investigation has been completed, the Title VI Compliance Division will transmit to the complainant and the alleged individual or organization one of the following letters:

  • A letter of resolution that explains the steps that the City has taken or guarantees to take to come into compliance with Title VI.
     
  • A letter of finding when the alleged individual or organization is not found to be in noncompliance with Title VI.
     
  • A letter of finding when an individual or organization is found to be in noncompliance.

The letter of finding and resolution will offer the complainant and the alleged City individual or organization the opportunity to provide additional information that would lead the Title VI Compliance Division to reconsider its conclusions. In general, the City’s policy requires that the parties in the complaint provide this additional information within 60 days of the date the Letter of Finding was transmitted. After receiving and reviewing the information, the Title VI Compliance Division will respond either by issuing a revised letter of resolution or finding to the appealing party, or by informing the appealing party that the original letter of resolution or finding remains in force.

CONTACT US

CITY HALL | Public Works Department
117 Macneil Street, San Fernando, CA 91340
Kenneth Jones, Title VI Compliance Manager
(818) 898-1222 | KJones@sfcity.org
Monday through Thursday 7:30 am to 5:30 pm
Friday* 8 am to 5 pm
 

* Note: City Hall is closed every other Friday due to a 9/80 work schedule.

It is the policy of the City of San Fernando to ensure compliance with Title VI of the Civil Rights Act of 1964, as amended; 42 USC 2000(d); related statutes and regulations to the end that no person shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination.
 

The City of San Fernando strictly forbids and will not tolerate actions that intimidate, threaten, coerce, or discriminate against any individual for the purpose of interfering with any right or privilege secured by Title VI, or because he/she has made a complaint, testified, assisted, or participated in any manner in an investigation, proceeding, or hearing under this policy.

 

The Title VI Compliance Manager is designated Title VI coordinator for the City of San Fernando. Please contact the Title VI Compliance Manager for questions, concerns, complaints, or requests for additional information regarding the City of San Fernando’s Title VI policy.

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