tel. (818) 898-1200      117 Macneil Street, San Fernando, CA 91340
Whether you are a new San Fernando resident or have lived here for generations, our Residential Services staff is here to assist you!  
 

Below you will find key services provided to residents of the City of San Fernando as well as easy ways to pay certain permits and citations.

CONTACT US

CITY HALL | Finance Department

117 Macneil Street, San Fernando, CA 91340
(818) 898-1212 | Finance@sfcity.org

Monday through Thursday

7:30 am to 5:30 pm

Friday *

8 am to 5 pm

* Note: City Hall is closed every other Friday due to a 9/80 work schedule.

Annual Permit Fee $25
False Alarm Charge Free (first three)

$140 each (four to six)

$210 each (seven and each additional)

False Alarm for Robbery Activation (Panic Button) $100 each
Semi-Annual Billing (if directly wired to the Police Department) $180 (business)

$90 (residential

No Permit on File Fee $50

 

  • Do I need an Alarm Permit for my home or business security system?

Yes. Every resident and business owner must obtain an alarm permit from the City if they have active alarm system.

  • What does "False Alarm" mean?

False alarm means an activated alarm signal, which is responded to by the Police Department, for which no emergency situation exists.

  • How often do I pay for the Alarm Permit?

The Alarm Permit is renewable every year. The permits are issued based on the City's Fiscal Year (July 1 through June 30).

  • Do I receive a Permit Certificate?

Yes. An Alarm Permit Certificate will be mailed to you annually to display at your residence and/or business location.

  • How do I avoid false alarm charges?

In order to avoid charges for false alarm responses, please ensure that your alarm equipment is functioning correctly and that your family and/or employees are accurately trained and know how to operate the device effectively.

  • How do I avoid paying additional fees?

Avoid paying a $50 No Permit On File Fee by contacting the City to request an Alarm Permit Application today!

CONTACT INFORMATION

Sandra Soto, Senior Account Clerk
(818) 898-1245 | SSoto@sfcity.org

WHY SHOULD I SIGN-UP FOR AUTOPAY?
 

  • To save time.
  • To write fewer checks.
  • Bills are paid even if you are out of town.
  • To save on postage.
  • To avoid late charges.
  • Easy enrollment.

Notice: There are “NO” other agencies authorized to receive payments on behalf of the City of San Fernando. If paid elsewhere, the City is not responsible if payment is delayed and the penalty cannot be removed because the bill was not received. The City works with Sequoia Financial Services to collect delinquent accounts.

 

CONTACT INFORMATION

Treasurer Division
(818) 898-1208 | LCruz@sfcity.org

Bus passes may be purchased at the Finance Counter during regular business hours.
 

CLICK HERE for More Information on Bus Passes

Mission City Transit fare tickets may be purchased at the Finance Counter during regular business hours.
 

CLICK HERE for More Information on the Mission City Tranist

URGENT PARKING MATTERS

For urgent parking matters, for example someone blocking a driveway, please call our Dispatch at 818 898-1267.

PARKING CITATIONS

If you have received a parking citation and wish to dispute it, you may do so online or US mail. Appeals must be submitted within 21 days, otherwise, your right to appeal will expire. Once you have appealed the citation and would like to provide additional information, please feel free to email us via the below link.

Please Note: There is no street sweeping and parking enforcement on holidays.

CONTACT INFORMATION

www.pticket.com/sanfernando
P.O. Box 2081 Tustin, Ca  92781
SFParkingEnforcement@SFCITY.org

Water and Sewer payments may be made at the Finance Counter during regular business hours, or via the night drop box located in front of City Hall.

The Community Development Department oversees issuance of Yard Sale Permits; however, all fees are paid at the Finance Counter. 
 

CLICK HERE for more information on Yard Sale Permits

  • Why should I sign-up for AutoPay?
    • To save time.
    • To write fewer checks.
    • Bills are paid even if you are out of town.
    • To save on postage.
    • To avoid late charges.
    • Easy enrollment.
    • Notice: There are “NO” other agencies authorized to receive payments on behalf of the City of San Fernando. If paid elsewhere, the City is not responsible if payment is delayed and the penalty cannot be removed because the bill was not received. For any additional information, feel free to call our Utility Department at (818) 898-1213. In October of 2011 the City began using Sequoia Financial Services to assist the city with delinquent collections.

  • How do I discontinue service?
    • The City of Sn Fernando makes it easy for you to close your account. Just call (818) 898-1213 or come into City Hall and provide the following information:
      • – Account number or address to be closed.
      • – Date to close account (excluding Fridays, weekends, and holidays).
      • – Forwarding address and telephone number.

  • What services are included in my utility bill?
    • Your utility bill includes charges for water and sewer.

  • When will I receive my bill?
    • Bills will come in the first ten days of odd/even/every month(s)
    • Non-delivery by post office is not a valid excuse for not paying on time
    • Please telephone us at (818)893-1213 for a duplicate bill before the end of the month

  • When is a bill payment considered late and what are the fees?
    • A bill payment is considered late when it is not paid or post marked by the due date indicated on your bill. There is no grace period.
    • The first bill that you will receive in the mail is colored blue. If you fail to pay this on time you will receive a green bill.
    • The green bill will include a 10% penalty. If you fail to pay this bill on time you will receive a red bill.
    • The red bill is a shut-off notice and will include a $10.00 fee for the process and delivery of the notice. If you fail to pay by 9:00 am on shut-off day, your water will be shut-off and there will be an additional $40.00 turn-on fee, an additional deposit may be required and all payments must be made with cash on shut-off day.

ADMINISTRATIVE DIVISION

NAME TITLE PHONE EMAIL
Nick Kimball Finance Director (818) 898-7307 NKimball@sfcity.org
Sonia Gomez-Garcia Junior Accountant (818) 898-1215 SGarcia@sfcity.org
Eulalio G. Macias Finance Office Specialist (818) 898-1212 GMacias@sfcity.org

ACCOUNTS PAYABLE & PURCHASING DIVISION

NAME TITLE PHONE EMAIL
Sandra Franco-Rivas Senior Account Clerk (818) 898-7345 SFranco@sfcity.org

BUSINESS LICENSE & WATER SERVICE DIVISION

NAME TITLE PHONE EMAIL
Sandra Soto Senior Account Clerk (818) 898-1245 SSoto@sfcity.org

PAYROLL DIVISION

NAME TITLE PHONE EMAIL
Monica Miramontes Senior Account Clerk II (818) 898-1216 MMiramontes@sfcity.org

COMPUTER & INFORMATION TECHNOLOGY DIVISION

NAME TITLE PHONE EMAIL
Knight Communications Consultant (818) 336-9139 Knight@sfcity.org

CITY EMPLOYEE DIRECTORY

Introducing our City of San Fernando -- View Activities