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Whether you are a new San Fernando resident or have lived here for generations, our Residential Services staff is here to assist you!
Below you will find key services provided to residents of the City of San Fernando as well as easy ways to pay certain permits and citations.
CONTACT US
CITY HALL | Finance Department
117 Macneil Street, San Fernando, CA 91340
(818) 898-1212 | Finance@sfcity.org
WHY SHOULD I SIGN-UP FOR AUTOPAY?
- To save time.
- To write fewer checks.
- Bills are paid even if you are out of town.
- To save on postage.
- To avoid late charges.
- Easy enrollment.
Notice: There are “NO” other agencies authorized to receive payments on behalf of the City of San Fernando. If paid elsewhere, the City is not responsible if payment is delayed and the penalty cannot be removed because the bill was not received. The City works with Sequoia Financial Services to collect delinquent accounts.
CONTACT INFORMATION
Treasurer Division
(818) 898-1208 | LCruz@sfcity.org
Bus passes may be purchased at the Finance Counter during regular business hours.
Mission City Transit fare tickets may be purchased at the Finance Counter during regular business hours.
The Community Development Department oversees issuance of Yard Sale Permits; however, all fees are paid at the Finance Counter.
- Why should I sign-up for AutoPay?
- To save time.
- To write fewer checks.
- Bills are paid even if you are out of town.
- To save on postage.
- To avoid late charges.
- Easy enrollment.
- Notice: There are “NO” other agencies authorized to receive payments on behalf of the City of San Fernando. If paid elsewhere, the City is not responsible if payment is delayed and the penalty cannot be removed because the bill was not received. For any additional information, feel free to call our Utility Department at (818) 898-1213. In October of 2011 the City began using Sequoia Financial Services to assist the city with delinquent collections.
- How do I discontinue service?
- The City of Sn Fernando makes it easy for you to close your account. Just call (818) 898-1213 or come into City Hall and provide the following information:
- – Account number or address to be closed.
- – Date to close account (excluding Fridays, weekends, and holidays).
- – Forwarding address and telephone number.
- What services are included in my utility bill?
- Your utility bill includes charges for water and sewer.
- When will I receive my bill?
- Bills will come in the first ten days of odd/even/every month(s)
- Non-delivery by post office is not a valid excuse for not paying on time
- Please telephone us at (818)893-1213 for a duplicate bill before the end of the month
- When is a bill payment considered late and what are the fees?
- A bill payment is considered late when it is not paid or post marked by the due date indicated on your bill. There is no grace period.
- The first bill that you will receive in the mail is colored blue. If you fail to pay this on time you will receive a green bill.
- The green bill will include a 10% penalty. If you fail to pay this bill on time you will receive a red bill.
- The red bill is a shut-off notice and will include a $10.00 fee for the process and delivery of the notice. If you fail to pay by 9:00 am on shut-off day, your water will be shut-off and there will be an additional $40.00 turn-on fee, an additional deposit may be required and all payments must be made with cash on shut-off day.
- The City of Sn Fernando makes it easy for you to close your account. Just call (818) 898-1213 or come into City Hall and provide the following information: